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Guest Opinions

The wonderful guest comments have been posted on TripAdvisor®

"Perfect" - Sterling Heights, MI - August 5, 2011

4 of 5 stars Reviewed August 5, 2011 NEW 

My husband and I had the chance to escape for an evening and headed up to the mackinaw area. We love the island and this is the second year we stayed at this particular hotel.

Yes, the hotel is looking a little bit tired but our room was super clean and big. The bed was comfortable and the staff was super nice. We asked to switch rooms and the front desk clerk was very accommodating and friendly.

My only complaint was the hot tub in our room was very small but we have no other issues and will probably be back next year at some point.

"Wonderful place to stay" - Chicago, IL - August 5, 2011

Hotel was very clean. The staff is awesome! Had a broken shower head, told front desk on our way to breakfast and it was fixed by the time we got back to the room after eating. The continental breakfast was fresh well stocked at all times. We will stay here again!

"Nice Clean Hotel" - Orlando, FL - August 5, 2011

Reviewed August 5, 2011 NEW 

We stayed here overnight to see Mackinac Island. Arrived shortly after noon but were able to go ahead and check in. This allowed us to drop our bags and take the relatively short walk to the ferry dock.
Hotel was clean and pleasant. Staff was friendly and helpful. They helped us find the ferry dock and also recommended a good restaurant for dinne.

Overall, an enjoyable side trip and location. We would use this hotel again in the future should we go again to northern Michigan.

Great Customer Service" - WI - August 5, 2011

5 of 5 stars Reviewed August 5, 2011 NEW 

On our way to a wedding in Detroit, my friend and I stayed at the Baymont Inn in Mackinaw City. The Baymont was recommended by other friends so it seemed an easy choice....I don't like surprises. I had made reservations before leaving home. I always call the hotels where we stay so that I'm sure the reservations are to my liking, rarely do I make reservations on line. Anyway, when I spoke to a very professional clerk I made some special requests; top floor, quiet area, not near elevators or ice machines, etc. When we arrived we were greeted by an extremely friendly and helpful desk clerk. Unfortunately some of my special requests could not be accomodated. The manager of the Baymont was in earshot and immediately instructed the desk clerk to upgrade our room so all of my special requests would be satisfied. Of course the rate remained the same as was quoted to me when I made the reservation. The manager did not have to do this, and I was very impressed with his desire to insure that I was a "happy camper"!! New to Mackinaw City, the young lady at the front desk was also helpful in finding us restaurants and local attractions. Our upgraded room was clean, spacious, bright and more than we needed for just one night. A wonderful nights sleep and a very pleasant stay!!!!

Should we ever pass through Mackinaw City again, we will surely stay at the Baymont!!

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